Privacy policy

 

Privacy Policy

At saintluxo, your privacy matters. We are committed to protecting your personal information and maintaining transparency in how we collect, use, and safeguard your data. This Privacy Policy outlines the practices we follow when you visit our website or use our services.

Information We Collect

Personal Information

We collect personal data you voluntarily provide, such as when you:

  • Create an account

  • Place an order

  • Contact our support team

This may include:

  • Full name

  • Email address

  • Mailing address

  • Phone number

  • Payment information (processed securely)

Non-Personal Information

We also automatically collect certain technical data when you interact with our website, including:

  • IP address

  • Browser type and version

  • Operating system

  • Referring URLs

  • Pages viewed

  • Date and time of visit

How We Use Your Information

We use your information to:

  • Process Orders: Manage and fulfill purchases, send confirmations, and provide shipping updates.

  • Customer Support: Address inquiries, returns, and other service needs.

  • Marketing & Promotions: Send product news, exclusive offers, and newsletters. You may opt out at any time.

  • Improve Website Experience: Monitor performance and optimize site functionality.

  • Security & Fraud Prevention: Detect and prevent unauthorized or suspicious activities.

Sharing Your Information

We do not sell or rent your personal data. We may share information under the following circumstances:

  • With Trusted Service Providers: For payment processing, order delivery, and customer service.

  • To Meet Legal Obligations: When required by law, regulation, or governmental request.

  • In Business Transfers: Such as a merger, acquisition, or asset sale involving saintluxo.

Data Security

We take security seriously and implement the following measures to protect your data:

  • SSL Encryption: Secures payment transactions and sensitive information.

  • Access Control: Only authorized personnel can access personal data.

  • Ongoing Security Reviews: We regularly update and audit our systems to safeguard your information.

Your Privacy Rights

You have the right to:

  • Access: Request a copy of the data we hold about you.

  • Correction: Update inaccurate or incomplete information.

  • Deletion: Request removal of your personal data (subject to legal retention requirements).

  • Marketing Preferences: Opt-out of promotional emails at any time.

To exercise your rights, please contact us using the information below.

Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

  • Remember user preferences

  • Understand website usage

  • Improve functionality

You may disable cookies in your browser settings. However, some features may not function properly.

Third-Party Links

Our website may include links to third-party sites. We are not responsible for the content or privacy practices of those websites. Please review their policies before sharing your information.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page and take effect immediately. We encourage you to check this page regularly for updates.

Contact Us

If you have any questions about our Privacy Policy or your personal data, feel free to reach out:

Email: [email protected]
Address: 103 N Main St, Mansfield, OH 44902, United States
Phone (SMS only): +1-2135790561

Thank you for trusting saintluxo. Your privacy and satisfaction are our top priorities.

saintluxo
Fashion Forward Since 2024