Privacy policy

Privacy Policy

At saintluxo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

Personal Information

We collect personal information that you provide when you create an account, place an order, or contact us. This may include:

  • Full name
  • Email address
  • Mailing address
  • Phone number
  • Payment details

Non-Personal Information

We automatically collect non-personal information when you interact with our website, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages visited
  • Date and time of access

How We Use Your Information

We use your information to:

  • Process Orders: Fulfill your purchases, send order confirmations, and provide shipping updates.
  • Customer Support: Assist with inquiries, returns, and other support-related issues.
  • Marketing & Promotions: Send product updates, special offers, and newsletters. You can opt out at any time.
  • Website Improvement: Analyze site usage and optimize user experience.
  • Security & Fraud Prevention: Protect against fraudulent transactions and unauthorized access.

Sharing Your Information

We do not sell or trade your personal information. However, we may share it under the following conditions:

  • With Service Providers: Third-party partners who assist in payment processing, order fulfillment, and customer support.
  • Legal Obligations: When required by law or government authorities.
  • Business Transfers: In the case of a company merger, acquisition, or asset sale.

Data Security

To keep your data safe, we implement:

  • Encryption: Sensitive payment details are protected using SSL (Secure Socket Layer) encryption.
  • Access Controls: Only authorized personnel can access your personal information.
  • Regular Security Audits: We continuously assess and update our security measures.

Your Rights

You have the right to:

  • Access: Request a copy of the personal data we store about you.
  • Correction: Update any inaccurate or incomplete information.
  • Deletion: Request the removal of your personal data, subject to legal obligations.
  • Marketing Preferences: Opt-out of promotional communications.

To exercise any of these rights, please contact us.

Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences
  • Analyze site traffic and trends
  • Improve website functionality

You can disable cookies in your browser settings, but doing so may affect certain site features.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy policies. We recommend reviewing their policies before sharing personal data.

Updates to This Policy

We may update this Privacy Policy as needed. Any changes will be posted here, and the revised version will take effect immediately. We encourage you to review this page periodically.

Contact Us

If you have any questions regarding our Privacy Policy, feel free to contact us:

Thank you for choosing saintluxo. Your privacy and security are our top priorities.

saintluxo
Fashion Forward Since 2024